JOB SUMMARY:  

Accounts receivable, are legally enforceable claims for payment held by a business for goods supplied or services rendered that customers have ordered but not paid for. The primary focus of an AR Associate within Upstream and all-encompassing Entities is to ensure timely and accurate reimbursement of aged Accounts Receivables. Overall Accounts Receivable is measured by DSO, Days of Sales Outstanding. Quality and Quantity of work are equally important in resolving un paid accounts. There are productivity standards that are defined by portion of AR assigned to the AR associate, while it is critical to meet those standards the reduction in the same AR will also be part of the associate’s responsibility. As an AR Associate specific to Workman’ Comp you will often be working with employers and adjusters.

JOB RESPONSIBILITIES:

• Review Unpaid Accounts and take appropriate action to receive proper reimbursement.
• Actions should result in payment which will reduce the overall AR balance.
• Ensure payments received are appropriate and in full.
• Meet all established productivity benchmarks and requirements set forth by your Supervisor.
• Ensuring all actions and reviews performed are properly documented.
• Report infractions, errors and breaches if/when identified.
• Correct accounts which could include but is not limited to: Identifying incorrect and verifying correct payers, Payer Overlaps, Pulling, identifying and reading medical EOB’s, taking adjustments or Transfers, creating tasks if money needs to be reapplied.
• Identify and report trends to the Team and Supervisor.
• Meetings in the remote setting are expected to be present on live video. (Setting pictures in your absence is prohibited for this role).
• Identify State Rule and Regulations as well as fee schedules and billing requirements based on your assigned AR.
• Enroll in state and payer publications and share with your peers as well as direct leadership.
• Ensure all tasks are created, responded to or completed within the designated time frame or due date whichever comes first.
• Report all actions and reported findings for all escalated accounts or accounts sent to by a supervisor in a timely fashion.

QUALIFICATIONS:

• High school diploma. or equivalent and/or 5+ years revenue cycle function experience.
• 1+ years with 3 preferable experience in Revenue Cycle, Medicare, and Commercial Insurance in a high production environment.
• Self Sufficient
• Strong Organization Skills
• Professional in all aspects of the job including presentation of finding and documents as well as physically and verbally while on video and conference calling
• Strong written and verbal skills
• Attention to detail and ability to multi-task
• Ability to examine processes, polices and problems and offer solutions
• Have an overall positive and supportive attitude of yourself, your team members and the company
• Ability to work in a team environment
• Strong time management skills

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.